Quality & service
Quality Policy
Our approach to product quality, customer service and continuous improvement.
OUR STANDARDS & COMMITMENTS
Policy centre
Clear commitments. Responsible business.
Explore how Jigsaw Industrial Ltd approaches quality, safety, the environment and ethical business. Read each company policy online or download a copy for your records.
Explore our policiesAsk our team
Our commitmentsQuality, safety & responsibility
Read or downloadCompany policies in one place
COMPANY POLICIES
Our commitments in detail
Seven policy documents
Policy date: 1 January 2025
Environment
Environmental Policy
Responsible resource use, waste management and environmental performance.
Environment
Carbon Policy
Our commitments to measuring, managing and reducing carbon emissions.
People & safety
Health and Safety Policy
Our commitments, responsibilities and arrangements for a safe workplace.
Ethical business
Anti-Bribery & Corruption Policy
Our approach to integrity, transparency and preventing bribery and corruption.
Ethical business
Anti-Slavery & Human Trafficking Policy
Our commitments to ethical recruitment and responsible supply chains.
Information & privacy
Information Security & Data Protection Policy
How we safeguard information assets and protect personal data.
CUSTOMER INFORMATION
Warranty, returns & ordering
Read our unified Warranty & Returns Policy online or download a PDF copy. Delivery, payment and website privacy information are available separately below.
Warranty & Returns Policy
Manufacturer's warranty, consumer cancellation rights, faulty goods and business returns.
Privacy, terms, delivery and payment
Privacy & Cookie Policy
How Jigsaw Industrial Curtains uses personal information when you browse, request a quotation, contact us or place an order.
Terms & Conditions
The terms for purchasing PVC curtains, welding screens, replacement strips and associated products from Jigsaw Industrial Curtains.
Delivery & Payment
Free carriage to mainland UK, payment choices and what to expect when ordering standard or made-to-measure curtains.